777dc Privacy Policy
At 777dc, protecting your personal information is a fundamental part of how we operate. This Privacy Policy explains in plain, transparent language what data we collect, why we collect it, how we use and store it, and what rights you hold over your own information as a player on Bangladesh's trusted online casino platform.
Our commitment
Six Core Privacy Principles
These principles guide every decision we make about how your personal data is handled at 777dc. They do not replace the full policy text below, but they represent the values we hold ourselves accountable to.
Transparency First
We tell you exactly what data we collect and why — no hidden clauses, no vague language. This Privacy Policy is written in plain English so every 777dc player in Bangladesh can read and understand it without legal training.
Purpose Limitation
Data collected for one purpose is not reused for unrelated purposes. For example, your mobile number collected for account security is not used for unrelated marketing without your explicit consent.
Data Minimisation
777dc collects only the information that is strictly necessary to deliver its services safely. We do not harvest excessive personal data. If a piece of information is not needed to operate your account or comply with legal requirements, we do not ask for it.
Security by Design
All data transmitted between your device and 777dc is protected by 256-bit SSL/TLS encryption. Sensitive account credentials are stored using industry-standard hashing. Our systems are monitored around the clock for unauthorised access attempts.
No Sale of Personal Data
777dc does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data belongs to you. We share it with service providers only to the extent required to run the platform.
Your Rights, Respected
You have clear rights over your personal data — including the right to access it, correct it, request its deletion, and withdraw consent for marketing communications. 777dc provides straightforward channels to exercise every one of these rights.
Table of Contents
- 1. Who We Are
- 2. Scope of This Policy
- 3. Data We Collect
- 4. How We Collect Your Data
- 5. Legal Bases for Processing
- 6. How We Use Your Data
- 7. Cookies & Tracking Technologies
- 8. Sharing Your Data
- 9. Data Retention
- 10. Security Measures
- 11. Your Data Rights
- 12. Children & Underage Players
- 13. Third-Party Links
- 14. Changes to This Policy
- 15. Contact & Data Requests
1Who We Are
777dc is an online casino and sports betting platform operating at https://777dc.io, serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. The platform offers a range of gaming services including live casino games, slots, cricket betting, and other sports wagering products, all denominated in Bangladeshi Taka (BDT ৳).
For the purposes of this Privacy Policy, "777dc", "we", "us", and "our" refer to the operator of the 777dc platform. We are the data controller responsible for the personal information collected through the 777dc website and any associated mobile-optimised interfaces.
If you have any questions about how 777dc handles your personal data, or if you wish to exercise any of the rights described in this Policy, you may contact our data team at any time via the email address provided in Section 15 of this document.
2Scope of This Policy
This Privacy Policy applies to all personal data collected by 777dc in connection with your use of the 777dc platform, whether you access it via a desktop browser, a mobile browser, or any other compatible device. It covers data collected:
- When you register an account on 777dc.
- When you deposit or withdraw funds using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or any other supported payment method.
- When you place bets or play games on the platform.
- When you contact 777dc customer support via live chat or email.
- When you respond to promotions, surveys, or other optional communications from 777dc.
- When you browse the 777dc website, even without logging into an account.
This Policy does not apply to third-party websites or services that may be referenced on the 777dc platform. Please review the privacy policies of those third parties directly, as 777dc has no responsibility or control over their data practices.
3Data We Collect
777dc collects the following categories of personal data from players and platform visitors:
- Identity Data: Full legal name, date of birth, national identity card (NID) number or passport number (where provided for KYC verification), and gender.
- Contact Data: Email address, mobile phone number, and residential address (city and district level within Bangladesh).
- Account Data: Username, hashed password, account registration date, account status, and preferred language settings.
- Financial Data: Deposit and withdrawal transaction records, payment method type (e.g., bKash, Nagad), transaction reference numbers, and account balance history. 777dc does not store full mobile wallet PINs, bank account passwords, or card numbers on its servers.
- Gaming Activity Data: Game history, bet amounts, wagering records, bonus usage, win/loss records, and session duration data.
- Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, and time zone settings.
- Usage Data: Pages visited on the 777dc website, navigation paths, features accessed, time spent on each section, and click-stream data.
- Communications Data: Records of live chat sessions, email correspondence with 777dc support, and any feedback or survey responses you submit voluntarily.
- KYC Verification Data: Copies of identity documents submitted for age and identity verification purposes, including photographs where provided.
4How We Collect Your Data
777dc collects your personal data through the following channels:
- Direct Collection: Information you provide when you complete the account registration form, submit KYC documents, initiate a deposit or withdrawal, contact live chat support, or fill in any other form on the platform.
- Automated Technologies: Technical and usage data is collected automatically when you access the 777dc website, using cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for full details on our cookie practices.
- Payment Processors: When you initiate a deposit or withdrawal, transaction confirmation data (such as transaction ID, amount, and status) is communicated to 777dc by the relevant payment service provider (e.g., bKash, Nagad). 777dc does not receive or store your full mobile wallet credentials.
- Identity Verification Partners: Where 777dc uses a third-party KYC service to assist in verifying your identity or age, that provider may share the outcome of the verification check with 777dc.
- Game Studio Providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share aggregated gaming performance data with 777dc for the purpose of ensuring platform integrity and resolving disputes.
5Legal Bases for Processing
777dc processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows:
- Contractual Necessity: Processing your account data, financial transaction data, and gaming activity data is necessary to fulfil the contract between you and 777dc — that is, to provide you with access to the platform, process your deposits and withdrawals, and maintain your account in accordance with our Terms & Conditions.
- Legal Obligation: Certain data processing activities — in particular KYC identity verification and transaction monitoring — are carried out to comply with applicable legal obligations, including anti-money laundering (AML) requirements and age verification duties.
- Legitimate Interests: 777dc processes technical and usage data on the basis of its legitimate interests in maintaining platform security, preventing fraud, improving the quality of its services, and conducting internal analytics. These interests are balanced against your rights and do not override them.
- Consent: Where 777dc sends you promotional communications by email or push notification, this is done on the basis of your consent. You may withdraw consent for marketing communications at any time by contacting support or by using the opt-out mechanism in any marketing email you receive.
6How We Use Your Data
777dc uses the personal data we collect for the following purposes:
- Account Management: Creating, maintaining, and securing your 777dc player account, including processing login requests, managing passwords, and communicating account-related notifications.
- Transaction Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods; maintaining transaction records denominated in BDT ৳; and resolving payment disputes.
- KYC & Fraud Prevention: Verifying your age (21+ requirement) and identity; detecting and preventing fraudulent account activity, multi-accounting, money laundering, and other prohibited conduct described in our Terms & Conditions.
- Game Provision & Dispute Resolution: Enabling you to access and play games on the platform; maintaining game session logs for the purpose of resolving disputes about game outcomes or technical malfunctions.
- Responsible Gaming: Monitoring gaming patterns to identify indicators of problem gambling; administering deposit limits, time-outs, and self-exclusion requests in accordance with our Responsible Gaming Policy.
- Customer Support: Responding to your live chat messages and email enquiries; maintaining records of support interactions to ensure quality and consistency of service.
- Platform Improvement: Analysing anonymised and aggregated usage data to understand how players use the platform, identify areas for improvement, and develop new features and services.
- Marketing Communications: Sending you information about promotions, bonuses, and new games available at 777dc, where you have given consent to receive such communications. You may opt out at any time.
- Legal Compliance: Retaining records as required by applicable law; responding to valid legal requests from competent authorities; and enforcing our Terms & Conditions where necessary.
7Cookies & Tracking Technologies
777dc uses cookies and similar tracking technologies on its website to provide a functional, personalised, and secure player experience. By continuing to use the 777dc platform, you consent to the use of cookies in accordance with this section.
The following categories of cookies are used by 777dc:
- Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable core features such as account login sessions, security tokens, and page navigation. The platform cannot function properly without them, and they cannot be disabled.
- Functional Cookies: These cookies remember your preferences — such as your chosen language settings and display preferences — so that you do not need to reconfigure the platform on each visit.
- Analytics Cookies: These cookies collect anonymised information about how players use the 777dc website, including which pages are visited most frequently, how long players spend on each section, and which features are used most often. This data helps 777dc improve the platform experience. Analytics data is processed in aggregated, de-identified form and is not linked back to individual players.
- Security Cookies: These cookies help 777dc detect and prevent fraudulent activity, unauthorised account access, and bot traffic. They form part of our multi-layered platform security architecture.
Most web browsers allow you to control cookie behaviour through the browser settings menu. You may choose to block or delete cookies at any time; however, please note that disabling strictly necessary cookies will impair the functionality of the 777dc platform and may prevent you from accessing your account.
777dc does not use third-party advertising networks or behavioural tracking cookies that share your personal data with external advertisers.
8Sharing Your Data
777dc does not sell, rent, or trade your personal data to any third party. Your data may be shared with the following categories of trusted service providers, but only to the extent strictly necessary to deliver the 777dc platform's services:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, and other payment processors receive only the transaction data required to process your deposit or withdrawal request. These providers are bound by their own privacy policies and applicable financial regulations.
- KYC & Identity Verification Services: Third-party identity verification providers receive copies of KYC documents submitted by players for the sole purpose of verifying age and identity in compliance with applicable legal requirements.
- Game Studio Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game studios receive the minimum account and session data required to deliver their games through the 777dc platform and to resolve technical disputes.
- IT & Hosting Infrastructure: 777dc's platform infrastructure providers process technical and account data as part of hosting, security monitoring, and content delivery operations. All such providers are bound by strict data processing agreements.
- Legal & Regulatory Authorities: 777dc may disclose personal data to competent legal authorities where required to do so by applicable law, court order, or regulatory obligation. 777dc will notify affected players of such disclosures where legally permitted to do so.
9Data Retention
777dc retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
- Active Account Data: Identity, contact, and account data is retained for the duration of your active relationship with 777dc — that is, for as long as your account remains open and in use.
- Financial Transaction Records: Deposit, withdrawal, and bet records are retained for a minimum of five (5) years following the date of each transaction, in accordance with financial record-keeping requirements.
- KYC Documents: Identity and age verification documents are retained for a minimum of five (5) years from the date of account closure or the date of last transaction, whichever is later.
- Support Correspondence: Live chat and email records are retained for three (3) years from the date of the interaction.
- Closed or Suspended Accounts: Following account closure or suspension, core identity and transaction records are retained for the minimum period required by applicable law before being securely deleted or anonymised.
- Anonymised Analytics Data: Aggregated, de-identified usage data that cannot be linked back to any individual is retained indefinitely for platform improvement purposes.
Once the applicable retention period has elapsed and there is no legitimate reason to continue holding the data, 777dc securely deletes or irreversibly anonymises the information in question.
10Security Measures
777dc takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the 777dc servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This applies to all account activity, payment processing, and support communications.
- Password Hashing: Account passwords are never stored in plain text on 777dc servers. They are protected using industry-standard cryptographic hashing algorithms. 777dc staff cannot retrieve your password — if you lose it, a reset process is used.
- Access Controls: Access to personal data within 777dc's internal systems is restricted on a strict need-to-know basis. Only authorised personnel who require access to perform specific job functions are granted access to player data.
- Fraud Monitoring: 777dc operates continuous automated and manual monitoring of account activity for indicators of fraud, unauthorised access, and suspicious transaction patterns. Anomalous activity triggers immediate review by the security team.
- Secure Data Storage: Personal data is stored on secure, access-controlled servers. Sensitive data fields are encrypted at rest in addition to being encrypted in transit.
While 777dc takes all reasonable precautions to safeguard your personal data, no digital platform can guarantee absolute security against all possible threats. If you suspect that your 777dc account has been compromised, please contact our live chat support team immediately so that your account can be secured without delay.
11Your Data Rights
As a player on the 777dc platform, you hold a clear set of rights over your personal data. The table below summarises each right and the timeframe within which 777dc aims to respond to requests:
| Your Right | What It Means | Response Target |
|---|---|---|
| Right of Access | You may request a copy of the personal data that 777dc holds about you. | 30 days |
| Right to Rectification | You may request that inaccurate or incomplete personal data held by 777dc be corrected. | 14 days |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations. | 30 days |
| Right to Restriction | You may request that 777dc restrict the processing of your data in certain circumstances, for example while a rectification request is being assessed. | 14 days |
| Right to Data Portability | You may request that a copy of your personal data be provided to you in a structured, commonly used, machine-readable format. | 30 days |
| Right to Object | You may object to the processing of your personal data where 777dc relies on legitimate interests as its legal basis, including profiling for direct marketing purposes. | 14 days |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing. | Immediate |
To exercise any of the rights listed above, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]". 777dc may need to verify your identity before processing the request. All requests are handled free of charge unless they are manifestly unfounded or excessive.
12Children & Underage Players
The 777dc platform is strictly intended for adults aged 21 and above. 777dc does not knowingly collect, process, or retain personal data from any person under the age of 21.
If 777dc becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all personal data relating to that account will be securely deleted, and any deposited funds will be handled in accordance with applicable law.
If you are a parent or guardian and you believe that a minor in your care has registered an account or provided personal data to 777dc without your knowledge, please contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.
13Third-Party Links
The 777dc platform may contain references to or integrations with third-party services, including payment providers such as bKash and Nagad, and game studio platforms operated by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While 777dc takes care to work only with reputable partners, we do not control and are not responsible for the privacy practices of these third parties.
Each third-party service provider operates under its own privacy policy and data protection practices. 777dc encourages players to review the privacy policies of any third-party services they interact with in connection with their use of the 777dc platform. 777dc's Privacy Policy governs only the data that 777dc itself collects and processes.
14Changes to This Policy
777dc reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made, we will update the "Last Updated" date displayed at the top of this page.
Where changes are significant, 777dc will make reasonable efforts to notify active players via email or via an in-platform notification. However, it is your responsibility to review this Privacy Policy periodically to stay informed of how your personal data is being handled. Your continued use of the 777dc platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you should discontinue your use of the platform and may request account closure in accordance with Section 10 of the 777dc Terms & Conditions.
15Contact & Data Requests
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 777dc holds about you, please contact our support and data team through any of the following channels:
- Email: [email protected] — for all data rights requests, privacy queries, and formal complaints related to data handling. Please use the subject line "Privacy Enquiry — [Your Account Username]" for data-related emails.
- Live Chat: Available 24/7 via the 777dc platform. Live chat support can assist with general privacy queries and can escalate formal data rights requests to the appropriate team.
- Support Hours: 777dc operates its support team around the clock — 24 hours a day, 7 days a week — on Bangladesh Standard Time (BST, UTC+6).
777dc aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within the timeframes set out in Section 11 of this Policy. For complex data rights requests, we will keep you informed of progress at regular intervals.
Your Privacy Is Protected at 777dc
Now that you understand how we handle your data, explore everything 777dc has to offer — from cricket betting and live casino games to hundreds of slots. Your information is safe with us. 21+ only. Please gamble responsibly.